emergency tel 01379 852146

Phone: 01379 852146

Fax:

Email: admin@oakwoodvets.co.uk

06/04/2020

COVID-19 Latest Update

To all our Wonderful Clients

Thank you so much for your understanding of and compliance with our increased social distancing measures during the Covid-19 pandemic. 

Animal welfare is at the core of our values however we now find ourselves in a unique situation where our actions can also protect human health and save human lives too. It is our duty to do everything we can to protect human health, particularly those in our community who are most at risk in this unprecedented situation. For this reason, we can only see in person the most urgent of cases and we have temporarily suspended all routine appointments.

Please note our new opening hours

Harleston:  Monday to Friday 8.00am – 5.30pm (1)  Saturday 8.00am – 12.00pm (2)

Eye:  The Eye branch is currently closed. We will reopen this once the current restrictions are relaxed.

Please note:

  1. We have temporarily suspended out late night opening on Wednesdays
  2. The practice will be open for emergencies only on Easter Saturday (11th April)

We will continue to offer a 24 hour emergency service in partnership with Uplands Way Vets as before. Please call the practice number 01379 852146 to access this service

Telephone consultation

Where possible all non-urgent appointments will be performed via a phone consultation service where our vets can perform consultations and prescribe remotely. These are chargeable as a normal consultation.  To book a phone or video consultation, please call our usual number 01379 852146

Medication and food delivery

It is important pets on long term medications continue to receive these. You can request repeat medication, flea and worm treatment and food by telephone or by emailing prescriptions@oakwoodvets.co.uk. All medications can be collected at a non-contact collection point at our practice or can be delivered to you.

Our team are doing an amazing job during these exceptional times and we thank you for your co-operation and help in making these measures work. 

Together, with your help we can be here for you and your pets as and when you need us through this pandemic. Stay connected with our latest news on our Facebook.

Stay safe everyone. 


The Oakwood team

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